About Mister Truffle
Mister Truffle is the specialist in high-quality magic truffles, premium grow kits and
top-grade cannabis seeds. With years of experience, a passion for mycology and a strong focus on customer
satisfaction, we offer a safe, reliable and user-friendly shopping experience for both beginners and
experienced users. Our goal is simple: clear information, consistent quality and fast, discreet delivery.
We work exclusively with producers and growers who stand for stability, freshness and consistent
results. Every batch is carefully selected based on characteristics such as growth strength,
uniformity and flavour/aroma profile. This ensures that whatever you order from Mister Truffle
meets high standards and delivers exactly what is stated on the product page.
Why choose Mister Truffle?
- Quality & freshness: carefully selected products with consistent results.
- Clear information: honest product descriptions, usage tips and dosage guidelines.
- Discreet & fast shipping: neutral packaging and quick processing.
- Service-oriented: accessible, helpful and solution-focused.
- Wide assortment: from beginner-friendly options to exclusive premium varieties.
Our promise
Transparency and reliability come first. We continuously improve our assortment based on customer
feedback, new insights and innovations within the field. This allows us to provide you with products
and information that truly matter.
Responsible use
We aim to offer clear information about responsible use. Always read the product information,
storage and usage guidelines, and take your personal situation into account. Never combine with
alcohol or recreational drugs and consult a doctor if you are taking medication. Ordering is strictly
intended for adults (18+).
Customer Service
Our customer service team is ready to help you quickly and professionally. On this page you’ll find
answers to frequently asked questions about ordering, payment, shipping, returns and product information.
Still need help? Feel free to contact us — we’re happy to assist.
Contact
- Email: info@mistertruffle.nl (typically responds within 24 hours on business days)
- Availability: Monday to Friday, 09:00–17:00 (CET)
Ordering & Payment
- Add your desired products to the shopping cart and follow the steps in the checkout.
- Pay securely using the available payment methods (e.g. iDEAL, credit card or other local options).
- You will receive an order confirmation by email immediately; check your spam folder if needed.
Shipping & Delivery
- Discreet packaging: we ship in neutral packaging without any identifiable sender.
- Delivery time: orders are shipped on business days; delivery time depends on your location and carrier.
- Track & Trace: where possible, you will receive a tracking link once your package has been shipped.
- Cooling/freshness: follow the storage and usage guidelines on the product pages for optimal quality.
Returns & Warranty
- Unopened, unused products may be returned within the legal return period
(excluding perishable goods or where legally not permitted). - Always contact our support team first for return instructions and assessment.
- If something is wrong with your order upon arrival, take clear photos and report it within 48 hours.
Product Information & Tips
- Grow kits: maintain proper temperature, humidity and hygiene. Follow the supplied instructions.
- Magic truffles: keep refrigerated and consume responsibly; start with a low dose.
- Cannabis seeds: always check local laws and growing conditions in your area.
Frequently Asked Questions (FAQ)
When will my order be shipped?
Orders placed on business days are usually shipped the same day or the next business day.
You will receive a shipping confirmation with Track & Trace (where available).
Is the packaging really discreet?
Yes, we use neutral boxes/bags without a brand name or identifiable sender.
Can I change or cancel my order?
Contact us as soon as possible at info@mistertruffle.nl. If your package has not yet been processed,
we will be happy to adjust it for you.
My product arrived damaged. What should I do?
Take photos of the outer packaging, the shipping box and the damaged item. Send these within
48 hours to our support team for an appropriate solution.
Age Verification & Legislation
Our products are only available to adults (18+). Always follow the local laws and regulations in your
country or region. Mister Truffle sells and ships in accordance with applicable legislation.
Still have questions?
Can’t find your answer or need personal advice? Send us a message via
info@mistertruffle.nl. We’re happy to help.
